Sara Wooden

Field Operations Manager

Seasoned Field Operations Manager shaping success in the veterinary field. Progressed from veterinary technician, practice manager, territory manager, and ultimately to regional operations leader—each step sharpening the ability to combine operational efficiency, team development, and compassionate client care. Oversees the company’s highest-producing region, where growth, innovation, and service excellence converge.

Goodyear, AZ 85395
623-703-0737
sarajo.wooden@gmail.com

Team Leadership

Natural leader with a common sense approach to problem solving, unwavering integrity, and a tenacious belief that people are an organization’s most important asset.

Cost Control

Successful at controlling operating costs while growing sales by establishing site level budgets tying controllable expenses to bonus structures.

Turnarounds

Effective at turning around and transforming underperforming organizations into profit-driven, high-growth entities.

Sales Growth

Proven ability to grow start-up companies into $500 million organizations with multi-site operations, up to 500 employees and five-year sales growth records between 400% and 1,443%.

Maximized Performance

Excel at defining and aligning innovative strategies, key relationships and process improvements to deliver maximum financial and operational performance.

Career Highlights

Operational & Strategic Leadership

  • Regional Operations Manager overseeing 14 veterinary hospitals ranging from small clinics to a 15-doctor flagship practice generating $7M in annual revenue.

  • Directed business operations, financial performance (CGP, P&L oversight), and staffing for 200–300 employees across all locations.

  • Led successful change management through acquisition, full rebrand, practice management software (PIMS) conversion, and reference lab transition.

  • Partnered with Managing Clinical Directors (MCDs) to align clinical and operational goals; provided leadership to hospitals without MCDs to maintain high standards of patient care.

People Development & Cross-Functional Collaboration

  • Managed, coached, and developed 14 Hospital Managers, fostering a culture of accountability, empathy, and growth.

  • Collaborated with HR, Business Operations, and Learning & Development to drive companywide initiatives enhancing employee engagement, leadership readiness, and client satisfaction.

  • Designed and delivered onboarding and training programs for new or interim Hospital Managers.

  • Mediated workplace incidents and collaborated with Legal and Risk teams to resolve complex employee and client situations.

Operational Excellence & Client Experience

  • Championed a consistent client and employee experience through optimized workflows, efficient scheduling, and clear communication channels.

  • Implemented operational initiatives to improve hospital flow, including Expeditor Roles, Preparedness Checklists, Technician-Doctor Room Pairing, and Travel Sheet utilization.

  • Optimized staffing models and doctor-to-technician ratios; enhanced scheduling efficiency and training pathways to “level up” staff capabilities.

  • Built and maintained deep understanding of each hospital’s culture, team dynamics, and business performance through on-site engagement and relationship-based leadership.

Performance Outcomes

  • Reduced operational inefficiencies and turnover through proactive leadership, clear goal setting, and strong relational trust.

  • Improved scheduling, workflow, and clinical support systems contributing to higher throughput and improved patient care quality.

Work History

Download My Resume

Field Operations Manager | 2020-Present

Leads 13 hospitals (400+employees) in the Greater Phoenix region:

  • Oversaw the highest-grossing territory in the company, achieving record-setting revenue.

  • Directed the launch of Vetspire software company-wide, ensuring successful adoption across multiple hospitals.

  • Rolled out the Lovet Essentials program, introducing new client offerings and enhancing customer loyalty.

  • Played a pivotal role in the opening of new veterinary hospitals, driving rapid operational stability and growth.

  • Builds strong relationships across the organization, working closely with Managing Partners, HR leaders, Doctors, and Veterinary technicians to align goals and create collaborative success.

  • Spearheaded cost-saving programs including an in-clinic sanitation service, bundled puppy and kitten packages, and the highly successful Vaccines for Life initiative.

Territory Manager  | 2015 – 2020

  • Multiple new veterinary locations were successfully opened, with seamless transitions from construction to full operation.

  • She spearheaded cost-saving programs including an in-clinic sanitation service, bundled puppy and kitten packages, and the Vaccines for Life program—initiatives that generated recurring revenue and increased customer loyalty.

Clinic Manager | 2013-2020
In earlier leadership roles, Sara strengthened profitability through operational efficiency and enhanced customer engagement. She introduced performance metrics, standardized best practices, and developed training programs that became models for adoption across other clinics.

  • Clinic achieved its first $400,000 month in history just two months after assuming management.

Vet Tech | 2004 – 2012
Began career as a veterinary technician, gaining hands-on experience in animal care, client communication, and clinical protocols—an experience that grounds her leadership with a deep appreciation for front-line work.

Education

Arizona State University
Bachelor of Arts – BA

Southeastern Louisiana University
Bachelor of Science

Phoenix College
Bachelor of Science

Contact Me

Goodyear, AZ 85395
623-703-0737
sarajo.wooden@gmail.com