Francis O’Regan

Business Manager

Charlton, MA
508.873.6252
fxor03@gmail.com

ViewPoint©

Analytical, dynamic, and self-motivated management and sales leader with extensive experience in the automotive and manufacturing industries. Proven abilities in business-process improvement, inventory management, budget administration, team management, staff training, and customer satisfaction. Background includes owning P&L responsibility for numerous organizations, managing staffs of more than 200 personnel, and increasing sales and profitability. Superior financial acumen with excellent interpersonal, communication, and presentation skills.

  • Strategic Operations – Leading operational teams with focus on the big picture while understanding, analyzing, and addressing the day-to-day requirements of the business to increase ownership of outcomes, foster innovative thinking, and boost personal and team engagement.
  • High-Impact Results – Understanding and addressing problems promptly, making key decisions, and delivering the right solution at the right price for all parties.
  • Organizational Effectiveness – Leading high-performing teams and departments to function as a single cohesive unit with the strengths of each, installing the best people to manage complex projects while supporting the unit as a whole.
  • Customer Experience – Understanding customer expectations and constantly managing, communicating, and keeping them at the forefront for a positive work team and successful goal fulfilment.

ACHIEVEMENTS

Operations Management

  • Achieved quota 11 out of 13 periods, exceeding annual quota by over $865,000 and improving net income by 70%. Read Full Story
  • Improved ordering efficiency and eliminated overstock issues after creating new stock-ordering process, increasing inventory turns from 2.2 per year to 4.8. Read Full Story
  • Designed and installed new POS system in partnership with IT department.
  • Authored 120-page operations handbook for new POS system.

Business Development

  • Increased active customer lists 17% by working with the sales team to secure 15 new customers within one year. Read Full Story
  • 22% sales and 66% profit increases achieved within three years.
  • 20% increase in district sales achieved within one year.
  • 17% sales increase – the first positive sales growth accomplished in six years.
  • Surpassed same-store comp sales by 15% and improved net income by 500%.

Sales Management

  • Increased sales 28%, gross profit dollars 27%, and profit 50% over the previous year. Read Full Story
  • Increased gross profit margin by average of 100 basis points after training Store Managers on customizing pricing matrices based on individualized customer needs.
  • 26% annual sales increase earned by implementing new sales techniques.

Customer Service

  • Successfully landed $500,000 PO – the largest single PO in company history. Read Full Story

Staff Development

  • Nominated for Franchise of the Year for two consecutive years. Read Full Story

P&L Oversight

  • Lowered payroll by 4% within 12 months after developing payroll measurement device that was later implemented as a best practice companywide.

Problem-Solving

  • Transformed two underperforming locations to profitable stores within three months.
  • Saved company $500,000 after developing system that matched customer credits to products sent back to vendors and identified any irregularities.
  • Improved part look-up efficiency and reduced learning curve for new employees by redesigning internal cataloguing system and categorizations.

Strategic Planning

  • Grew location’s monthly sales 35% by working directly with CFO to integrate company’s first acquisition into normal business operations and transition to Autopart International store.
  • Increased sales 8.5% and achieved 96.8% of controllable profit to budget by restructuring district’s management team and implementing hourly payroll goals for each store.
  • Boosted sales profit margins by 700 basis points by reclassifying customers based on ordering habits.
  • Reduced period necessary for new locations to recoup initial investment from 12 months to 6 months.
  • Developed new Point of Sale (POS) system in collaboration with CIO and Manager of Store Technology and led field implementation and training.

Leadership

  • Honored as North Region’s District Manager of the Year by turning around district from a loss of over $850,000 to a profit of more than $865,000 within only one year.
  • Recognized as Manager of the Year in 2003 after increasing sales 20% over the previous year while increasing bottom line profit by 95%.
  • Performed as top-ranking sales branch 21 out of 24 months.
  • Recognized with Summit Club Award by Mighty Auto Parts two consecutive years.

WORK HISTORY

Click on company below for more information

Balise Motor Sales - Springfield, MA

One of the largest automotive dealers in New England and one of the top 100 dealer groups in the country.
Mighty Auto Parts Business Manager | 2016-2021
Supervised two franchise locations comprised of 12 total employees. Managed sales force in implementing new business strategy focused on driving growth with both internal and external customer bases.

  • Increased sales 28%, gross profit dollars 27%, and profit 50% over the previous year.
  • Nominated for Franchise of the Year by Mighty Corporate for two consecutive years.
  • Improved ordering efficiency and eliminated overstock issues after creating new stock ordering process, increasing inventory turns from 2.2 per year to 4.8.
  • Recognized with Summit Club Award by Mighty Auto Parts two consecutive years.

Custom packaging company serving the Greater Northeast U.S. with expertise in various markets, including automotive, health and beauty, and publishing.
Vice President of Sales and Marketing | 2013-2016
Managed, developed, and coached sales force of five personnel. Restructured sales territories and developed new incentive plans for sales team. Negotiated new contracts for existing accounts, extending length of terms to increase profitability. Created new matrices to measure sales team performance and efficiencies.

  • 17% sales increase – the first positive sales growth accomplished in six years.
  • Boosted sales-profit margins by 700 basis points by reclassifying customers based on ordering habits.
  • Increased active customer lists 17% by working with the sales team to secure 15 new customers within one year.
  • Successfully landed $500,000 PO– the largest single PO in company history.

Leading provider of premium auto parts with over 160 store locations across 14 states.
District Manager | 2008-2013
Supervised operations of 13 stores spanning Maine and New Hampshire with total of $18 million in annual sales.

  • Increased sales 8.5% and achieved 96.8% of controllable profit to budget by restructuring district’s management team and implementing hourly payroll goals for each store.
  • Achieved quota 11 out of 13 periods, exceeding annual quota by over $865,000 and improving net income by 70%.
  • Surpassed same-store comp sales by 15% and improved net income by 500%.
  • Honored as North Region’s District Manager of the Year by turning around district from a loss of over $850,000 to a profit of more than $865,000 within only one year.

Director of Business Development | 2006-2007
Collaborated with COO to develop new store models tailored to different market sizes. Designed and implemented training seminars for District Managers to standardize best leadership practices. Trained Store Managers on identifying areas for improvement in P&L statements and flowing revenue into operating income.

  • Transformed two underperforming locations to profitable stores within three months.
  • Reduced period necessary for new locations to recoup initial investment from 12 months to 6 months.
  • Grew location’s monthly sales 35% by working directly with CFO to integrate company’s first acquisition into normal business operations and transition to Autopart International store.
  • Increased gross profit margin by average of 100 basis points after training Store Managers on customizing pricing matrices based on individualized customer needs.

Special Projects Manager | 2004-2006
Contributed to redesign of business processes, including returns, inventory control, inter-branch transfers, non-stocked item sourcing, and pricing matrices.

  • Developed new Point of Sale (POS) system in collaboration with CIO and Manager of Store Technology and led field implementation and training.
  • Authored 120-page operations handbook for new POS system.

Store Manager | 2000-2004
Hand selected to lead top-ranked store within a 60-store chain. Developed new process for measuring store efficiencies and execution methods, focusing on maximizing value from payroll expense.

  • 22% sales and 66% profit increases achieved within three years.
  • Recognized as Manager of the Year in 2003 after increasing sales 20% over the previous year while increasing bottom line profit by 95%.
  • Lowered payroll by 4% within 12 months after developing payroll measurement device that was later implemented as a best practice companywide.

Sharon, MA

Foreign Autopart, Inc. (Currently Autopart International, Inc.)
Special Projects Manager
Served as Vice President’s top aide in managing 30-store chain.

  • Saved company $500,000 after developing system that matched customer credits to products sent back to vendors and identified any irregularities.
  • Improved part look-up efficiency and reduced learning curve for new employees by redesigning internal cataloguing system and categorizations.

Regional Manager
Supervised management of six stores totaling $5 million in annual sales.

  • 20% increase in district sales achieved within one year.
  • Designed and installed new POS system in partnership with IT department.

Store Manager
Managed store’s daily operations, developed customer relationships, performed service calls, and supervised staff.

  • 26% annual sales increase earned by implementing new sales techniques.
  • Performed as top-ranking sales branch 21 out of 24 months.
DOWNLOAD MY RESUME

EDUCATION

Associate of Science
in Business Management
Massachusetts Bay Community College

CONTACT ME

Charlton, MA
508.873.6252
fxor03@gmail.com

ViewPoint©