Arthur P. Ruiz
Senior Manufacturing & Operations Manager
Austin, TX
512.298.8842
apruiz8691@gmail.com
Pragmatic, Empathetic Leadership ✦ High-Performance Team Building ✦ Production Acumen
Broadly Experienced Professional Manager offering expertise in establishing and maintaining highly productive working conditions in fast-paced environments. Demonstrates success in building revenue and enriching profits to companies operating in legacy and e-commerce fashions. Visionary, innovate and proficient. Strategic in identifying root causes and providing viable solutions delivery substantial ROIs.
- Strategic Operations – Leading operational teams with focus on the big picture while understanding, analyzing, and addressing the day-to-day requirements of the business to increase ownership of outcomes, foster innovative thinking, and boost personal and team engagement.
- Continuous Improvement – Continuously striving to improve ROI by giving people at all levels the responsibility for identifying, assessing, and implementing improvements that will drive the highest profit margins at the lowest margin of risk.
- Result-focused Leadership – Placing the finest people in the most suitable positions and passionately influencing results by providing the tools, training, accountability, and communications necessary to ensure personal, team, and organizational success.
- Intracompany Relationships – Building trust and collaboration across the organization to assure open communications that improve identification of opportunities for improvement and elimination/reduction of risks.
ACHIEVEMENTS
Continuous Improvement Direction
- 45% increase in outbound shipping performance attained within 90 days of installing a new program focused on understanding and meeting a revised set of production KPIs, increased frequency of data gathering, recurrent communication meetings, and better housekeeping. Read Full Story
Customer Service Enhancement
- Expedited company cash flow by double digits through the addition of a required phone call to the way representatives contacted customers in pursuit of past-due payments. Read Full Story
Material & Equipment Purchasing
- 80% growth in sales driven by streamlining internal processes, setting guidelines that improved the resale value of purchases, and inaugurating mandatory sales-team meetings focused on reviewing proposals and improving service. Read Full Story
Production & Warehouse Oversight
- Established a commitment to on-time delivery of quality products by strengthening union relations and cultivating a safe working environment dedicated to producing value for customers. Read Full Story
Project Planning & Control
- 50% boost in on-time delivery achieved, often meeting one-day turnaround commitments, by raising recognition of service obligations through holding 15-minute daily scheduled meetings with all team members. Read Full Story
Verbal & Written Communication
- $150,000 in monthly revenue produced by assuming the open role of sales manager and applying professional management direction to selling activities. Read Full Story
Contract Negotiations / Sales Guidance
- Lowered operating costs by selecting new material vendors, installing higher-grade equipment, and hiring employees able and willing to meet elevated performance standards.
Financial Management / Budgeting
- 60% reduction in overtime reached, enabling a return to profitability, by cultivating a continuous improvement culture that reordered processes and decreased downtime while meeting OSHA guidelines.
Logistics Management
- 100% boost in the accuracy of on-time delivery achieved, often meeting one-day turnaround commitments, by raising recognition of service obligations through starting 15-minute daily scheduling meetings with all team members.
HR / Union / Non-Union Relations
- $35,000 of annual maintenance costs avoided by executing a comprehensive in-house repair program, restructuring the organization, changing manufacturing practices, and training the staff in implementation.
Human & Physical Asset Allocation
- Upgraded workforce competence by collaborating with HR to develop a promotion plan and evaluate incumbents and new-hire candidates according to the provisions.
OSHA Compliance / Safety / ISO
- Augmented the thoroughness of emergency preparedness by contributing expertise in OSHA regulations.
WORK HISTORY
Click on company below for more information
A national full service affiliated company that is a full-service retailer of sheds, truck and trailer accessories.
Plant Manager
Supervised a team of 21 employees responsible for all manufacturing, production, quality control, warehousing, build scheduling, job tickets, meeting delivery due dates and providing inventory control. Oversaw processes in a very high paced and high energy environment. Maintained computer system on inventory by model numbers and product location. Implemented best practices and HR performance standards. Set, managed and met meaningful safety programs.
Plant Manager
Supervised a team of 21 employees responsible for all manufacturing, production, quality control, warehousing, build scheduling, job tickets, meeting delivery due dates and providing inventory control. Oversaw processes in a very high paced and high energy environment. Maintained computer system on inventory by model numbers and product location. Implemented best practices and HR performance standards. Set, managed and met meaningful safety programs.
- Revamped housekeeping procedures to capture 100% improvement in facility cleanliness by analyzing current conditions, establishing all new internal cleaning and processing systems, making the facility super clean.
- Analyzed staffing and improved productivity by double digits by implementing strong team building processes and communications. Replaced underperforming employees with employees that valued an ongoing team environment.
- Improved working conditions to gain a safe working environment by crafting a viable safety program that eliminated OSHA problems, set safe production steps and caused employees to use required safety equipment. Greatly improved work conditions and eliminated potential safety events.
Largest central Texas distributor and e-commerce supplier of table linens, tapestry, and cutlery for commercial events.
Warehouse & Safety Training Manager
Led a 60-person team conducting all aspects of warehousing routines in a fast-paced environment. Maintained all equipment, scheduled deliveries, and implemented best housekeeping practices. Upheld facility standards regarding quality control, site surveillance, and OSHA guidelines. Sustained zero-tolerance safety rules.
- 45% increase in outbound shipping performance attained within 90 days of installing a new program focused on understanding and meeting a revised set of production KPIs, increased frequency of data gathering, recurrent communication meetings, and better housekeeping.
- Upgraded workforce competence by collaborating with HR to develop a promotion plan and evaluate incumbents and new-hire candidates according to the provisions.
$1.8 million Austin-area pallet manufacturer and refurbisher specializing in customized products.
General Manager
Supervised production, order fulfillment, quality control, inventory, fleet management, logistics, purchasing, new business development, customer service, and HR through a team of 20.
General Manager
Supervised production, order fulfillment, quality control, inventory, fleet management, logistics, purchasing, new business development, customer service, and HR through a team of 20.
- $85,000 of new-customer revenue closed in six months through effective prospecting and development of relationships that allowed for accurate identification of customer needs and responding with customized solutions.
- 60% turnover reduction and a 45% improvement in productivity realized by convincing management to raise wages, increasing in-house promotions, recognizing exceptional performance, and elevating new-hire qualifications.
- 50% boost in on-time delivery achieved, often meeting one-day turnaround commitments, by raising recognition of service obligations through holding 15-minute daily scheduled meetings with all team members.
Worldwide distributor and online marketer of recycled auto and truck parts.
Plant Manager
Directed daily internal operations including production, personal car purchasing, warehousing, logistics, and HR. Oversaw AR/AP, maintained all equipment, ensured effectiveness of site surveillance, and maintained adherence to OSHA regulations. Supervised 20 direct and indirect reports.
Plant Manager
Directed daily internal operations including production, personal car purchasing, warehousing, logistics, and HR. Oversaw AR/AP, maintained all equipment, ensured effectiveness of site surveillance, and maintained adherence to OSHA regulations. Supervised 20 direct and indirect reports.
- $35,000 of annual maintenance costs avoided by executing a comprehensive in-house repair program, restructuring the organization, changing manufacturing practices, and training the staff in implementation.
- $15,000 of yearly cost-of-goods averted by negotiating lower prices for manufacturing materials.
- 68% growth in sales driven by streamlining internal processes, setting guidelines that improved the resale value of purchases, and inaugurating mandatory sales-team meetings focused on reviewing proposals and improving service.
- Enriched inventory of high-end vehicle parts by expanding direct purchasing from owners.
- 60% reduction in overtime reached, enabling a return to profitability, by cultivating a continuous improvement culture that reordered processes, and decreased downtime while meeting OSHA guidelines.
Full-service, $3 million commercial printing company providing political mailings and supply-chain support to banks.
Production Manager
Provided leadership in union relations, recruiting, training and retention, project pricing, and order detailing. Managed a crew of 12. Drove the delivery truck when needed.
Production Manager
Provided leadership in union relations, recruiting, training and retention, project pricing, and order detailing. Managed a crew of 12. Drove the delivery truck when needed.
- Established a commitment to on-time delivery of quality products by strengthening union relations and cultivating a safe working environment dedicated to producing value for customers.
A privately held corporation operating senior assisted-living facilities with divergent brand names nationwide.
Maintenance Director
Administered the housekeeping staff and managed building and property management, OSHA compliance, and maintenance for a 130-room, local-area facility.
Maintenance Director
Administered the housekeeping staff and managed building and property management, OSHA compliance, and maintenance for a 130-room, local-area facility.
- Augmented the thoroughness of emergency preparedness by contributing expertise in OSHA regulations.
- Ensured meeting residents’ safety and sanitation expectations by instituting standardized housekeeping procedures and upgrading the quality of cleaning products.
- Prevented catastrophic power outages by rebuilding and repairing a multimillion-dollar emergency generator.
- Satisfied tenants’ and families’ concerns over facility conditions, staff performance, and lifestyle preservation by initiating and maintaining active communication with all participants.
A regional provider of commercial printing, media duplication, supply-chain services, and promotional products.
Operations Manager
Managed all department operations with responsibility for a 45-person staff. Collaborated with sales staff to plan workable project scheduling. Fostered positive relationships with key customers through frequent, transparent communications.
Operations Manager
Managed all department operations with responsibility for a 45-person staff. Collaborated with sales staff to plan workable project scheduling. Fostered positive relationships with key customers through frequent, transparent communications.
- Guided preparation for the ISO qualification necessary to retain the company’s prime client.
- Lowered operating costs by selecting new material vendors, installing higher-grade equipment, and hiring employees able and willing to meet elevated performance standards.
Capital Printing | Austin, TX
A local startup offset printing and finished-material storage firm that grew to annual revenues of $14 million.
Shift Leader
Guided ten workers in product production, maintaining plant safety, and ensuring optimal customer service.
A local startup offset printing and finished-material storage firm that grew to annual revenues of $14 million.
Shift Leader
Guided ten workers in product production, maintaining plant safety, and ensuring optimal customer service.
- Won Employee of the Year, Best Customer Service, and Safety award.
PROFESSIONAL DEVELOPMENT / LANGUAGES
Skills Training: Leadership & Management, Safety, OSHA, Customer Service, Scheduling, Organizational Efficiency
MS Word & Excel
Fluent Speaking & Writing English & Spanish